Frequently asked questions
Will all dresses in our group order match in color?
Yes — we guarantee Same Dye Lot for all dresses orderedtogether. Whether it's for a bridal party, prom group,graduation, or any group event — place all orders within
7 days, or note "Same Group - [Name]" in order notes.
Will the actual color match what I see online?
Slight variation can occur due to monitor differences. Order 10 Free Fabric Swatches to see the exact shade in person before your full order.
How long will it take for my order to arrive if I order today?
Every BUQIQI dress is made to order. Production typically takes 2–7 business days, followed by 5–15 business days for shipping, depending on the destination and shipping method.
For U.S. orders, the total estimated delivery time is 9–22 business days, although most orders arrive within 12–15 business days.Shipping Policy
What if the dress doesn't fit?
You have 15 days from the date your order is delivered to request a return for eligible items. If a custom-sized item does not fit perfectly, please refer to our Size Guarantee for up to $20 in alteration reimbursement.
What's your Return Policy?
Standard Sizes: Eligible for return within 15 days of delivery.
Custom Sizes: Final sale, but covered by our Size Guarantee.Return Policy