Frequently asked questions
Will all dresses in our group order match in color?
Yes — we guarantee Same Dye Lot for all dresses ordered together. Whether it's for a bridal party, prom group, graduation, or any group event — place all orders within
7 days, or note "Same Group - [Name]" in order notes.
Will the actual color match what I see online?
Slight variation can occur due to monitor differences.
Order 10 Free Fabric Swatches to see the exact shade in
person before your full order.
Will my dress arrive in time for my event?
Yes — 21 business days delivery guaranteed. Late by even one day? We refund $5 cash per day to your card. Real money, not store credit.Shipping Guarantee
What if the dress doesn't fit?
Take it to any local tailor — we'll reimburse up to $20 for alterations within 15 days of delivery. Standard and custom sizes both qualify.Size Guarantee
What's your Return Policy?
Standard sizes: 15-day returns. Custom sizes: Final Sale (covered by Size Guarantee).Refund policy